We are currently experiencing a service impacting event for customers on our US based VPS platform. Currently our administrators are investigating the root cause and resolution of the problem.
1:56 PM CT - Our administrators are investigating the root cause for a service impacting event for US based VPS services.
3:16 PM CT - Our administrators are continuing to work with the service provider on a resolution to the problem.
4:21 PM CT - The root cause of this issue has been identified as a major failure on our providers routers. Our provider is working with the router vendors to address the problem which appears to be related to a memory leak. We are in regular contact with this provider and are taking additional steps to attempt to bypass the problem.
5:42 PM CT - Our provider has made some headway with their vendor. We are seeing some connections return and are working to restore everything.
7:05 PM CT - Our provider has been able to restore most of the services. We are working to return access to the remaining customers at this time.