[RESOLVED] April 12, 2019 - Web Hosting - Classic Windows shared hosting platform Impaired performance

Summary

We are currently investigating a service impacting event, affecting the performance of our Classic Windows hosting platform. Users may experience slowness or time outs on website load.

 

Updates

9:15 AM CT: Our System Administration team are investigating the root cause of the service impacting event.

10:20 AM CT: Our team continues investigating the root cause.

11:15 AM CT: The root cause has been identified by our System Administration team and we are working towards a full resolution.

1:00 PM CT: Our System Administration team has fully restored the performance and functionality of the platform. 

 

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