[Plesk 11 - Reseller] How to activate or suspend a customer or subscription in Plesk

Parallels Plesk Panel 11 reseller series

How to activate or suspend a customer or subscription in Plesk

When you suspend a customer account, access to the panel is blocked for suspended customers and control panel users that they created. The customer's subscriptions are suspended too, meaning that their websites, FTP and mail services will not longer be accessible to the internet users.

1) To suspend a customer, click this icon.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene02_1.png

2) Now choose the customer.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene03_1.png

3) And click suspend.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene04_1.png

4) To re-activate a suspended account, click activate.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene05_1.png

5) Return to customers.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene06_1.png

6) To suspend multiple customers, select each one here.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene08_1.png

7) Go to more actions.

http://myhosting.com/kb/admin/media_store/2/AA-04854/scene09_1.png
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene09_1.png

8) Choose the appropriate action here, either activate or suspend.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene10_1.png

To suspend only a single subscription instead of all subscriptions under one customer, follow these steps.

9) Click subscriptions.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene11_1.png

10) Select the subscription here.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene12_1.png

11) Go to more actions.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene13_1.png

12) Then click suspend.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene14_1.png

You can suspend multiple subscriptions in this way as well.

13) To re-activate, select the subscription.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene15_1.png

14) Go to more actions.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene15_1.png

15) And click activate.
http://myhosting.com/kb/admin/media_store/2/AA-04854/scene17_1.png

This is the end of the tutorial. Now you know how to activate and suspend customers and subscriptions in Plesk.

 

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