Windows Plesk 11.5 bug Fixes

Windows Server Plesk 11.5 Bugs

We as well as Parallels has identified an issue when updating to the latest Plesk version on your Windows VPS. The bugs affects Web Presence Builder and  Horde Webmail If you have updated and are having issues with these two services the fixes below will address the bugs.

Component Installer

You can re-install Web Presence Manager and Horde Webmail from the component installer

If the above fails you will need to do the following.

Command line fixes

For Web Presence Builder

Execute the following on the server after upgrade:

 C:\Program Files (x86)\Parallels\Plesk\MySQL\bin>php.exe -d auto_prepend_file=C:\Parallels\Plesk\admin\plib\scripts\upgrade-complete.php

 C:\Program Files (x86)\Parallels\Plesk\MySQL\bin>php.exe -d auto_prepend_file="""C:\Program Files (x86)\Parallels\Plesk\sb\utils\post_configure.php"

 C:\Program Files (x86)\Parallels\Plesk\admin\bin>ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base

For Horde Webmail

Get current password from C:\inetpub\vhosts\webmail\horde\config file.

1. Add skip-grant-tables in MYSQLD section in my.conf at C:\Program Files (x86)\Parallels\Plesk\Databases\MySQL\data and then restart Mysql service.

2. Then log into the mysql and reset the password to the one from the file above:


mysql> update user set password=password("xxxxxx") where user='horde';

Query OK, 1 row affected (0.00 sec)

Rows matched: 1  Changed: 1  Warnings: 0


where xxxxxx is a password.

3. Remov the skip-grant-tables from my.conf and restart the MYSQL service. 

Was this article helpful?
0 out of 0 found this helpful

Have more questions? Contact our support instantly via Live Chat