Billing and Refund Policy for Hosted Exchange Email
Fees are added at the beginning of each billing cycle to pay for the services for that billing cycle. For example, if you are on six month billing cycle, at the beginning of your billing term, you are billed for 6 months of hosting services.
Please note: your account will be cancelled at the end of your billing term. If you prepaid for 1 year, your account would remain active until that 1 year was up.