[Classic] Disk Overusage

Definition of Disk Overuse

Disk space is the amount of hard drive space that you are using for your website. This is completely separate from the Data Transfer limits which meter how much information you transfer to and from the website. Depending on the hosting plan you have chosen, you are given a certain quota of disk space usage. If you go over this quota, you will be charged for the amount that you have gone over. Disk overuse fees are calculated daily. We currently charge US$0.20 per MB you go over per month. This amount is pro-rated daily, so if you have 50 MB of overuse on a day, the charge is US $0.2/MB/Month * (1/30) * 50 = US $0.33. Each daily charge is calculated and added to your bill.

The disk space you use includes your html files, graphics, audio clips, log files, and all other files that make up your Web site, as well as POP3 e-mail messages. Aside from your website, you may need to monitor your log files and your email to make sure you stay beneath your quota.



If you receive several large email messages, or do not clear out your POP e-mail boxes on a regular basis, your email storage can accumulate to fill up your disk space quota. There are several things you can do to make sure that this does not happen: First, make sure that you clear out all of your email boxes on a regular basis. Also, make sure that before you delete an email box that you clear it of any email messages. You can also place a limit on how large a particular POP3 e-mail box can get. Please use caution when doing this as when a email box has reached its limit, it will not be able to receive any more email messages until it has been cleared out.


Setting a limit on e-mail boxes

Please go to your email administration website at http://emailadmin.yourdomain.com/ where yourdomain.com is the name of your website domain. You will need to log in with the username Admin and your website password. From there, you will see a list of all the email boxes you have created. Select the user that you would like to place a limit on by clicking on it. On the right hand side, you will then see an option called Advanced. Click on that option. You can then specify a Maximum mailbox size. This number is in kilobytes so 10 MB is approximately 10000KB. Once you have entered in a limit, click on Save and the new limit will be in place for that user. Repeat as necessary for the other users.


Log files

Your W3SVC### folder holds the log files generated by your site's statistical generator. It is strongly suggested that you download your old log files from your W3SVC.... folder so as to avoid over usage charges, or, if your log files are continually large, you may want to consider turning off the logging function for the majority of the month and just turning it on when you require a report (weekly or monthly).

Our servers are pre-configured to log all the access to web sites--including your subdirectories, DIR Alias accounts, and Sub Domain accounts--not DNS Alias accounts. The best way to get your statistic reports is to download your log files and analyze locally. There are many programs in the market, some are free, some are shareware. Good places to look are:


To download your log files

  1. Go to http://support.myhosting.com/SiteManagement/WebSiteTools/LogAnalyzer/ 
  2. There you can zip your old and current log files and click on appropriate links to download them. On screen info provides all the info you need. The web server locks the log file as it is being used within the current month. Under http://support.myhosting.com/SiteManagement/SiteSettings/logging.asp -> Manage Your Web Server, select DISABLE Logging. Then you can delete the file. And if you want you can turn logging back on. The server will automatically create a new file, if the current log is renamed or deleted.

The log files are titled as : ex0101.log


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