[onCloud] Subscriptions and Resources

What is a Subscription?

A subscription is better known as the hosting plan or webspace you have signed up for. You can host multiple domains or websites on a single subscription.

 

View Existing Subscriptions

To view a list of your current subscriptions you can:

1. Login at https://manage.myhosting.com 

2. Click on the Account tab

3. Click on Subscriptions under the Subscriptions category

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Adding a new Subscription

You can sign up for a new subscription by visiting https://shop.myhosting.com or if you are an existing customer you can signup for a subscription through your control panel by completing the following:

1. Login at https://manage.myhosting.com 

2. Click on the Account tab

3. Click on Subscriptions under the Subscriptions category

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4. Click on Buy New Subscription 

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5. Continue through the steps to signup a new Subscription (Plan) and then click on Place Order 

 

What is a Resource?

A resource is an add-on feature or service that you can add to your existing subscriptions. Resources can include additional email accounts, mobile email access, additional ftp users, etc.

 

View Current Available Resources

To view what resources are available to you in your current subscription you can:

1. Login to your customer control panel at https://manage.myhosting.com 

2. Click on Home 

3. Click on Subscription Resources under the Service Information category

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4. You can view all resource usage/limits and availability from this screen or click All Resource Usage for a list of additional items that may or may not be in use but available.

 

Add additional Resources


Need to add an additional resource to any of your existing plans? You can:

1. Login to your customer control panel at https://manage.myhosting.com 

2. Click on the Account tab

3. Click on Buy Additional Resources 

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4. Check the check box beside the Subscription you wish to purchase additional resources for

5. Click Next 

6. Find the Resource you are looking for and increase the units you wish to purchase for this resource

7. Click Next 

8. Review the Sales Order, choose Payment Method then click Place Order 

 

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