[Classic] Cancel my account

Cancel my account

 

For security purposes, clients must cancel their subscriptions from within their Control Panel.  To proceed with the cancellation, please follow the steps below:

1. Visit https://support.myhosting.com/ and login with your full domain name and established password.

C:\Users\AtanasG\Desktop\KB Exports\Public\Control Panel\Classic\1.png

 

2. Click on the Windows Hosting or Hosting tab.

C:\Users\AtanasG\Desktop\KB Exports\Public\Control Panel\Classic\2.png

3. In the left hand menu, select Cancel Hosting Plan under the UPGRADES AND OPTIONS.

C:\Users\AtanasG\Desktop\KB Exports\Public\Control Panel\Classic\3.png

 

4. Select between the following options:

   No, I don’t want parking or forwarding services.

   Yes, I’d like to park my domain at myhosting.com – for free.

   Yes, I’d like to forward my website and emails to another address – for (undisclosed amount)/ year

And then click the Continue button.

C:\Users\AtanasG\Desktop\KB Exports\Public\Control Panel\Classic\4.png

5. Complete the feedback form and finally click the Yes, please cancel button.

C:\Users\AtanasG\Desktop\KB Exports\Public\Control Panel\Classic\5.png

 

Cancelling Add-Ons such as SSL, ODBC, FTP user, mailing lists, etc.

Currently you cannot cancel any additional features that may be on your account. Simply send our billing department an e-mail request and they will process it for you.

 

Does canceling Hosting cancel the Domain Name Registration?

No, you own the domain. When the account is cancelled, the DNS entry is deleted, as well as the files associated with the hosting account. However, you can transfer your domain to another host by changing the name servers and technical contact. The WHOIS record will still show our name servers after the account is cancelled, until they have been changed to your new host's name servers.

 

Was this article helpful?
0 out of 0 found this helpful

Have more questions? Contact our support instantly via Live Chat