All customers are provided with various payment term options when they sign up for our services. You can decide to pay 1, 3, 6 or 12 months in advance for your account. Customers may choose to change their billing terms at anytime from their Control Panel.
Changing your billing cycle
Customers can update their Billing cycle via the customer control panel
1. Login to the customer Control Panel using your domain name and password. If you are a reseller you must enter in your Reseller ID.
2. Select My Account
3. Select Billing Terms
Services Billed in Arrears
Since some services provided are usage based (i.e. Disk Space and Data Transfer), they are charged in arrears at the beginning of the month following the month they were incurred. For example, if your service plan included 5GB of transfer and you used 7GB during the month, you will be responsible for the additional 2GB at the beginning of the next month. If you cancel your account, you will still be responsible for any additional usage that is incurred.